Management Organizational Business Improvement Services Labor Category DescriptionsConsultant
Provides expert advice, assistance, guidance or counseling in support of agencies' management, organizational and business improvement efforts. Provides development of analytical and computational techniques and methodology for problem solutions. This may also include studies, analyses and reports documenting any proposed developmental, consultative or implementation efforts. Examples of consultation include but are not limited to strategic, business and action planning; systems alignment; cycle time; high performance work; leadership systems; performance measures and indicators; process and productivity improvement; organizational assessments, program audits and evaluations. Specialty areas include: First Responder, Chemical, biological, radiological, nuclear, and high explosive (CBRNE), Hazardous Materials, Emergency Response, Emergency Medical, and Fire Suppression {Firefighter}, Incident Command, Anti-Terrorism.Minimum Education/Experience:
Level Min. Education Min. Yrs. Experience Level 1 BA/BS < 2 Level 2 BA/BS 2 Level 3 BA/BS 6 Level 4 BA/BS 12 Level 5 BA/BS 18 National Security/Homeland Security Consultant
Provides technical and managerial direction for problem definition, analysis, requirements development, and implementation for complex to extremely complex systems in the National/Homeland Security areas. Makes recommendation and advises on organization wide system improvements in the areas(s) of the individual's specialized National/Homeland Security expertise. Extensive knowledge in one or more of the following: Continuity of Operations Planning (COOP), Disaster Recovery Planning (DRP), Information Assurance, Critical Infrastructure Protection (CIP), Physical Security, Emergency Preparedness, Counterterrorism, Force Protection, Border Security, Law Enforcement, Transportation and Aviation Security; National Strategy, Defense Policy, etc...Minimum Education/Experience:
Level Min. Education Min. Yrs. Experience Level 1 BA/BS 4 Level 2 BA/BS 10 Level 3 BA/BS 15 Level 4 BA/BS 18 Level 5 MA/MS 25 Level 6 MA/MS 32+ Program Manager
Responsible for managing the overall program/contract operations of a large multi-task effort and ensuring quality standards and work performance on all related task orders and projects. Serves as primary interface with contracting officer and technical representatives. Plans, organizes, and oversees all work efforts; assigns resources; supervises personnel; provides risk management; ensures quality management; and monitors overall project and contract performance. Provides management guidance in the accomplishment of work efforts and ensures adherence to contract standards of performance.Minimum Education/Experience:
Level Min. Education Min. Yrs. Experience Level 1 BA/BS 8 Level 2 BA/BS 13 Level 3 BA/BS 17 Level 4 BA/BS 22 Level 5 MA/MS 28+ Programmer/Technical Services
Programmer or has knowledge of target computer equipment and ability to develop complex software to satisfy design objectives. Works with functional/user management to define business systems requirements and to resolve problems in existing jobs. Analyzes cost and benefit tradeoffs of systems solutions. Works as a member of a team of programmers in any of the phases in the life cycle of application software. Develops systems design specifications, and prepares systems documentation and report layouts using automated tools, current design techniques or functional program specification. Codes or reviews code of more complex programs generates or reviews program test data and leads test and debugging of programs.Minimum Education/Experience:
Level Min. Education Min. Yrs. Experience Level 1 BA/BS < 3 Level 2 BA/BS 3 Project Support Specialist
Provides a wide variety of activities in support of projects. These actives could include but are not limited to: providing administrative support to technical and management-level personnel, general office help, event planning, etc; creates and customizes off-the-shelf graphics, develops graphical and pictorial content, utilizes advanced computer tools to produce a variety of output including Web, CD, and DVD-ROMS, overhead transparencies, videotapes, advanced audio-visual presentation media including animation, etc.; prepares technical documentation, collects and analyzes technical literature, organizes and writes descriptive copy, provides clarity, conciseness, and style to written documents, may create or adapt photographs, drawings and other source materials to illustrate concepts, assists in publication layout and production, etc.; provides multimedia and Web-based technology support, provides site development and maintenance.Minimum Education/Experience:
Level Min. Education Min. Yrs. Experience Level 1 HS < 4 Level 2 HS 4 Level 3 AA 7 Level 4 BA/BS 10 Level 5 BA/BS 15+ Subject Matter Expert
Executive level expert in designated engineering, scientific or acquisition program management specialty. Support the research, development, testing, and evaluation of the products in the applicable technology. Must be thoroughly familiar with other technical programs in the area of interest. Individuals may be capable of translation and analysis of technical material from foreign language sources.Minimum Education/Experience:
Level Min. Education* Min. Yrs. Experience Level 1 BA/BS 5 Level 2 BA/BS 10 Level 3 BA/BS 16 Level 4 PhD
MA/MS17
20Level 5 PhD
MA/MS23
26Level 6 PhD
MA/MS30+
33+* Individuals without a college degree can still be a Subject Matter Expert if they have equivalent specialized, e.g., firefighting, explosive ordnance and chemical, biological, radiological, nuclear, and high explosive (CBRNE) weapons.Systems Engineer/Operations Research Analyst
Responsible for the development and application of quantitative analytical methods, including models and simulations. Performs analysis applying appropriate scientific, mathematical and engineering processes and modeling techniques to the life-cycle development of systems. Performs analyses and trade-off studies related to operational issues and reviews test plans to ensure Measures of Effectiveness address operational requirements. Reviews plans for system integration, operation, and maintenance and assists in the development of training for operational personnel. Applies operations research methodology to defining and formulating economic analyses and related benefit, cost, and risk studies.Minimum Education/Experience:
Level Min. Education Min. Yrs. Experience Level 1 BA/BS < 3 Level 2 BA/BS 5 Level 3 MA/MS 10 Level 4 MA/MS 15 Level 5 PhD
MA/MS22+
26+Level 6 PhD
MA/MS26+
30+Task Leader/Project Manager
Responsible for managing and overseeing work performance on one or more task orders. Primary responsibility for planning, managing and overseeing work efforts of project team personnel; determining and monitoring task order schedules and budgets; and ensuring compliance with all contract and task order requirements and quality standards. Serves as primary interface with the task order customer. Serves as primary interface with contracting officer and technical representatives. Demonstrates skills in the scope of work encompassed by the task order; provides technical guidance to the project team in performance of the work; and provides quality review of all work products. Assists the program manager as required in managing contract performance. Manages smaller projects/specific tasks within larger contract.Minimum Education/Experience:
Level Min. Education Min. Yrs. Experience Level 1 BA/BS < 3 Level 2 BA/BS 3 Level 3 BA/BS 7 Level 4 BA/BS 10 Level 5 BA/BS 15 Level 6 BA/BS 20+
Alternate Education/Experience Requirements:
- A degree in a relevant major can be substituted for minimum years of experience. A bachelor’s degree can be substituted for two years experience, a master's degree can be substituted for three years of experience, and a doctorate can be substituted for five years of experience.
- Five years of experience in a specialized area may be substituted for minimum education requirements.
- Certification in a specialized field that does not have traditional educational experience can be substituted for any educational requirements, commensurate with the certification and years of experience.
- DGI may substitute between equivalent experience and education in order to provide the quality of services required by the client.